Shipping & Returns

We offer a variety of shipping options which you, the customer, may select at the time of checkout.  If you choose a shipping provider which offers tracking, we will relay the tracking information to you at the time of shipping.

Returns, Refunds and Exchanges Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.  You must return the item within 30 days of your purchase. E-mail sales@thegreystonestore.com to request a return, and we will give you an return label.  Please include a brief reason for the return.  Mail your items back to us.

There will be a 10% restocking fee which will be deducted from the refund.  Also, we do not refund the original shipping costs.  Exchanges for other merchandise will not incur the 10% restocking fee.

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